Privacy Policy

Introduction

Welcome to TAE Academy, a registered RTO and member of IVET Group.  We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.taeacademy.edu.au, and use our services.

Information we collect

We collect personal information from you when you fill out forms on our website, specifically through IVET Group’s Contact Relationship Management platform HubSpot, for the purposes of contacting you. The information we collect includes:

• Name
• School/Business
• Email address
• Contact Number
• Course Information

We may also collect non-personal information, such as your browser type, device type, and browsing behaviour through cookies and similar technologies.

How we use your information

We use the information we collect for the following purposes:

• To provide and improve our services
• To respond to your enquiries and provide customer support
• To manage your account
• To send you promotional materials and updates about our courses and services
• To understand your needs and preferences, enhancing your experience on our website

Cookies and tracking technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

Data security

We take the security of your personal information seriously. IVET Group have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. All personal information transferred into HubSpot is securely stored and managed.

Disclosure of your information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Your rights

You have the right to access, update, or delete the personal information we have on you. If you wish to exercise any of these rights, please contact us at admin@taetrainingacademy.com.au 

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy, please contact us at:

TAE Academy
Email: admin@taetrainingacademy.com.au
Phone: 1300 000 823
Address: Suite 211, 189 South Centre Road, Tullamarine, VICTORIA, 3043

By using our website, you consent to our Privacy Policy.