NSW Nurses and Midwives Association (NSWNMA)
Background
The New South Wales Nurses and Midwives Association (NSWNMA) serves a diverse and dedicated workforce of nurses and midwives across the state. One of the key challenges faced by the NSWNMA is ensuring their members continually meet the growing demand for qualified trainers and assessors to support clinical requirements and facilitate the integration of new professionals into the workforce. Given that many nurses work on shift schedules and are spread across vast geographical areas, a flexible and adaptable learning solution was essential.
The Challenge
Nurses and midwives often face time constraints due to their demanding and irregular work schedules. Additionally, providing training across a state as large as New South Wales required a solution that offered ease of access and flexibility. The NSWNMA needed a training partner capable of providing consistent, accessible learning that catered to the unique schedules of its members, while maintaining high-quality, accredited training for future trainers and assessors.
TAE Academy’s Approach
To address these challenges, TAE Academy partnered with NSWNMA to design a flexible and comprehensive learning solution. The solution was tailored specifically for nurses and midwives, allowing them to enhance their skills and meet certification requirements without disrupting their demanding schedules.
Here’s how we worked together to create a seamless experience for NSWNMA members:
- Online Enrolment and Enquiry Process:
The TAE Academy administration team developed a dedicated enrolment and enquiry webpage (TAE Academy NSWNMA Page), making it simple for members to access information and enroll in training programs. Members can easily access course details, ask questions, and begin the enrollment process from any location.
- Accessible Support Resources:
Flyers and fact sheets were created to provide clear information about the course and benefits. This was supplemented with direct access to the TAE Academy enrolments coordinator via phone or email, ensuring members received personalised assistance throughout their learning journey.
- Customised Delivery Methods:
TAE Academy offers both self-paced learning and virtual classrooms, designed to suit the varied schedules of NSWNMA members. These options allow participants to learn at their own pace or engage in interactive virtual classrooms, ensuring that the training is flexible yet comprehensive.
- Consistent Learning Experience:
Once enrolled, participants gain access to TAE Academy’s dedicated learning platform, the TAE Portal, which offers consistent support and a unified experience for all learners. Whether opting for self-paced or virtual classroom learning, the portal provides access to all necessary course materials, assessment tools, and feedback.
- Dedicated Trainer and Assessor Support:
Each group is assigned a dedicated trainer and assessor, ensuring that all learners have continuous support throughout their studies. Trainers send reminders, provide Zoom/Teams links, and offer guidance, keeping learners on track and engaged.
- Self-Paced Learning Option:
NSWNMA members also have the option to complete the course through self-paced learning. While not attending classroom days, these learners still receive full access to a support hotline and online assistance, ensuring they have everything they need to succeed.
The Results
Since partnering with TAE Academy in 2020, the NSWNMA has successfully enrolled 414 members into the TAE40116 qualification, delivering over 4,000 Units of Competency (UOCs) via a combination of self-paced learning and virtual classrooms. This flexible delivery model has allowed nurses and midwives across New South Wales to meet their training and certification requirements, improving their skills and furthering their careers, while balancing the demands of their clinical responsibilities.
Why TAE Academy?
NSWNMA members have benefitted from the following key aspects of TAE Academy’s approach:
- Flexibility: Tailored learning options that accommodate shift work and personal schedules.
- Personalised Support: Dedicated trainers and coordinators ensure continuous engagement and progress throughout the course.
- Seamless Learning Experience: The TAE Portal offers easy access to all course materials and assessments, providing consistency across all learning modes.
- Proven Success: Over 4000 UOCs delivered and 414 successful enrollments since 2020, demonstrating the effectiveness and reliability of the training programs.
Client Testimonial
“The flexibility and support offered by TAE Academy have been invaluable for our members. With shift work and geographic challenges, it’s essential to provide training solutions that are both accessible and practical. TAE Academy’s tailored approach has allowed us to upskill our workforce without compromising on quality.”
— NSWNMA Representative
Conclusion
Through this successful partnership, TAE Academy has helped the NSWNMA provide its members with flexible, accessible, and high-quality training solutions. As the need for skilled trainers and assessors continues to grow, TAE Academy is proud to support the ongoing development of the nursing and midwifery workforce in New South Wales.