Building Training Capability Across KingSwim’s National Network
10 November 2025
One training standard across a national network
KingSwim is a leading national swim school provider and part of the YMCA network, delivering accredited swimming programs through Swimming Australia. With centres operating across multiple states, KingSwim recognised the need to strengthen its internal training capability to ensure consistent delivery standards and maintain compliance across its expanding network.
To support this, KingSwim partnered with TAE Academy to develop a tailored training solution that would empower its staff to deliver and assess accredited programs at a consistently high standard nationwide.
Training staff spread across states, without disrupting centres
KingSwim’s national operations meant that staff were spread across multiple states, with varying work schedules and responsibilities. The organisation needed a training partner who could provide:
- Flexible and practical learning to suit operational demands.
- A nationally recognised qualification aligned to accredited training standards.
- A program that could be delivered without impacting centre operations or the quality of service to customers.
KingSwim also wanted to ensure that professional development opportunities supported its broader commitment to quality, safety, and staff capability.
Quick facts
Outcomes
- All participants qualified
- Training capability across the network
- More consistent program delivery
- Stronger compliance across sites
- Career pathways for staff
Monthly sessions designed around busy schedules
TAE Academy delivered the Certificate IV in Training and Assessment (TAE40122) to a select group of eight KingSwim staff through a flexible, face-to-face delivery model.
The program was designed to work around participants’ busy schedules, with monthly training sessions held over a six-month period. Each session combined theory, discussion, and hands-on activities that allowed participants to immediately apply their learning within their own swim school environments.
This approach ensured participants could complete their studies while maintaining their work commitments, all while building the skills needed to support high-quality training and assessment practices across KingSwim’s national footprint.
Every participant qualified
By the completion of the program, all participants had successfully attained the Certificate IV in Training and Assessment (TAE40122) qualification. As a result, KingSwim has:
- Built internal training and assessment capability across its network.
- Enhanced the consistency and quality of accredited program delivery.
- Improved compliance assurance across all sites.
- Strengthened career development pathways for staff within the organisation.
The partnership has provided KingSwim with a sustainable foundation for maintaining high training standards while supporting staff growth and engagement.
Why KingSwim chose TAE Academy
Want to build training capability across your team?
TAE Academy delivers the Cert IV in Training and Assessment to workplace teams, with sessions scheduled around your operations. Talk to our team about group training.
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