Building Training Capability Across KingSwim’s National Network
Background
KingSwim is a leading national swim school provider and part of the YMCA network, delivering accredited swimming programs through Swimming Australia. With centres operating across multiple states, KingSwim recognised the need to strengthen its internal training capability to ensure consistent delivery standards and maintain compliance across its expanding network.
To support this, KingSwim partnered with TAE Academy to develop a tailored training solution that would empower its staff to deliver and assess accredited programs at a consistently high standard nationwide.
The Challenge
KingSwim’s national operations meant that staff were spread across multiple states, with varying work schedules and responsibilities. The organisation needed a training partner who could provide:
- Flexible and practical learning to suit operational demands.
- A nationally recognised qualification aligned to accredited training standards.
- A program that could be delivered without impacting centre operations or the quality of service to customers.
KingSwim also wanted to ensure that professional development opportunities supported its broader commitment to quality, safety, and staff capability.
The Solution
TAE Academy delivered the Certificate IV in Training and Assessment (TAE40122) to a select group of eight KingSwim staff through a flexible, face-to-face delivery model.
The program was designed to work around participants’ busy schedules, with monthly training sessions held over a six-month period. Each session combined theory, discussion, and hands-on activities that allowed participants to immediately apply their learning within their own swim school environments.
This approach ensured participants could complete their studies while maintaining their work commitments, all while building the skills needed to support high-quality training and assessment practices across KingSwim’s national footprint.
The Results
By the completion of the program, all participants had successfully attained the Certificate IV in Training and Assessment (TAE40122 ) qualification.
As a result, KingSwim has:
- Built internal training and assessment capability across its network.
- Enhanced the consistency and quality of accredited program delivery.
- Improved compliance assurance across all sites.
- Strengthened career development pathways for staff within the organisation.
The partnership has provided KingSwim with a sustainable foundation for maintaining high training standards while supporting staff growth and engagement.
Why TAE Academy?
KingSwim selected TAE Academy for its:
- National reach and flexibility: Capacity to support teams operating across multiple states.
- Industry-relevant delivery: Training contextualised to workplace learning environments.
- Practical and engaging format: Monthly sessions designed around real-world application.
- Commitment to quality: Consistent support and guidance from experienced facilitators.
Conclusion
Through its partnership with TAE Academy, KingSwim has successfully developed a nationally consistent training capability that supports both compliance and professional growth. This collaboration demonstrates the value of flexible, educator-focused training that meets the needs of dynamic, multi-site organisations.