Background
KingSwim is a leading national swim school provider and part of the YMCA network, delivering accredited swimming programs through Swimming Australia. With centres operating across multiple states, KingSwim recognised the need to strengthen its internal training capability to ensure consistent delivery standards and maintain compliance across its expanding network.
To support this, KingSwim partnered with TAE Academy to develop a tailored training solution that would empower its staff to deliver and assess accredited programs at a consistently high standard nationwide.
The Challenge
KingSwim’s national operations meant that staff were spread across multiple states, with varying work schedules and responsibilities. The organisation needed a training partner who could provide:
- Flexible and practical learning to suit operational demands.
- A nationally recognised qualification aligned to accredited training standards.
- A program that could be delivered without impacting centre operations or the quality of service to customers.
KingSwim also wanted to ensure that professional development opportunities supported its broader commitment to quality, safety, and staff capability.
The Solution
TAE Academy delivered the Certificate IV in Training and Assessment (TAE40122) to a select group of eight KingSwim staff through a flexible, face-to-face delivery model.
The program was designed to work around participants’ busy schedules, with monthly training sessions held over a six-month period. Each session combined theory, discussion, and hands-on activities that allowed participants to immediately apply their learning within their own swim school environments.
This approach ensured participants could complete their studies while maintaining their work commitments, all while building the skills needed to support high-quality training and assessment practices across KingSwim’s national footprint.
The Results
By the completion of the program, all participants had successfully attained the Certificate IV in Training and Assessment (TAE40122 ) qualification.
As a result, KingSwim has:
- Built internal training and assessment capability across its network.
- Enhanced the consistency and quality of accredited program delivery.
- Improved compliance assurance across all sites.
- Strengthened career development pathways for staff within the organisation.
The partnership has provided KingSwim with a sustainable foundation for maintaining high training standards while supporting staff growth and engagement.
Why TAE Academy?
KingSwim selected TAE Academy for its:
- National reach and flexibility: Capacity to support teams operating across multiple states.
- Industry-relevant delivery: Training contextualised to workplace learning environments.
- Practical and engaging format: Monthly sessions designed around real-world application.
- Commitment to quality: Consistent support and guidance from experienced facilitators.
Conclusion
Through its partnership with TAE Academy, KingSwim has successfully developed a nationally consistent training capability that supports both compliance and professional growth. This collaboration demonstrates the value of flexible, educator-focused training that meets the needs of dynamic, multi-site organisations.
Background
Hazel Glen College, a progressive P–12 school located in Victoria, is committed to providing diverse learning pathways that prepare students for future success. As part of its ongoing investment in vocational education, the College identified a growing need to increase the number of qualified trainers and assessors within its teaching team to better meet the diverse needs and interests of students.
With limited-time funding support available through the Victorian Department of Education, the College partnered with TAE Academy to upskill a select group of teachers through a targeted, practical training solution.
The Challenge
Hazel Glen College needed a professional development opportunity that would:
- Enable teachers to gain vocational accreditation within a defined timeframe.
- Provide practical, hands-on training aligned with school-based delivery environments.
- Ensure compliance with both RTO and Departmental funding requirements.
Teachers were balancing full workloads, so the program had to be structured in a way that minimised disruption to teaching schedules while maintaining high-quality outcomes.
The Solution
TAE Academy designed and delivered a face-to-face program to support a small group of Hazel Glen College teachers in completing the TAESS00019 Assessor Skill Set.
The program offered an engaging, collaborative learning experience that blended theory with practical application. Teachers participated in sessions that modelled real-world assessment processes and were supported through each stage of their qualification journey.
TAE Academy’s trainers worked closely with participants to ensure every teacher could complete the required practical assessments within the funding period, providing responsive support and clear guidance throughout the process.
The Results
By the end of the program, all participating teachers successfully achieved their TAESS00019 Assessor Skill Set qualification.
This outcome has enabled Hazel Glen College to:
- Expand its internal capacity to deliver vocational programs.
- Strengthen its compliance position through qualified assessors on staff.
- Provide students with access to more diverse, career-focused learning options.
The collaboration has enhanced the school’s ability to offer high-quality VET delivery while supporting teachers in their professional growth.
Why TAE Academy?
Hazel Glen College chose TAE Academy for its:
- Education-sector expertise: Deep understanding of school-based VET delivery.
- Flexible and practical delivery: Designed to fit within school timetables.
- Hands-on approach: Real-world assessment practice and contextualised content.
- Personalised support: Trainers who guide participants every step of the way.
Conclusion
Through its partnership with TAE Academy, Hazel Glen College has built lasting internal capability to support vocational learning and accreditation. The initiative demonstrates how a well-structured, educator-focused training model can empower teachers, strengthen compliance, and expand opportunities for students.
Background
The New South Wales Nurses and Midwives Association (NSWNMA) serves a diverse and dedicated workforce of nurses and midwives across the state. One of the key challenges faced by the NSWNMA is ensuring their members continually meet the growing demand for qualified trainers and assessors to support clinical requirements and facilitate the integration of new professionals into the workforce. Given that many nurses work on shift schedules and are spread across vast geographical areas, a flexible and adaptable learning solution was essential.
The Challenge
Nurses and midwives often face time constraints due to their demanding and irregular work schedules. Additionally, providing training across a state as large as New South Wales required a solution that offered ease of access and flexibility. The NSWNMA needed a training partner capable of providing consistent, accessible learning that catered to the unique schedules of its members, while maintaining high-quality, accredited training for future trainers and assessors.
TAE Academy’s Approach
To address these challenges, TAE Academy partnered with NSWNMA to design a flexible and comprehensive learning solution. The solution was tailored specifically for nurses and midwives, allowing them to enhance their skills and meet certification requirements without disrupting their demanding schedules.
Here’s how we worked together to create a seamless experience for NSWNMA members:
- Online Enrolment and Enquiry Process:
The TAE Academy administration team developed a dedicated enrolment and enquiry webpage (TAE Academy NSWNMA Page), making it simple for members to access information and enroll in training programs. Members can easily access course details, ask questions, and begin the enrollment process from any location.
- Accessible Support Resources:
Flyers and fact sheets were created to provide clear information about the course and benefits. This was supplemented with direct access to the TAE Academy enrolments coordinator via phone or email, ensuring members received personalised assistance throughout their learning journey.
- Customised Delivery Methods:
TAE Academy offers both self-paced learning and virtual classrooms, designed to suit the varied schedules of NSWNMA members. These options allow participants to learn at their own pace or engage in interactive virtual classrooms, ensuring that the training is flexible yet comprehensive.
- Consistent Learning Experience:
Once enrolled, participants gain access to TAE Academy’s dedicated learning platform, the TAE Portal, which offers consistent support and a unified experience for all learners. Whether opting for self-paced or virtual classroom learning, the portal provides access to all necessary course materials, assessment tools, and feedback.
- Dedicated Trainer and Assessor Support:
Each group is assigned a dedicated trainer and assessor, ensuring that all learners have continuous support throughout their studies. Trainers send reminders, provide Zoom/Teams links, and offer guidance, keeping learners on track and engaged.
- Self-Paced Learning Option:
NSWNMA members also have the option to complete the course through self-paced learning. While not attending classroom days, these learners still receive full access to a support hotline and online assistance, ensuring they have everything they need to succeed.
The Results
Since partnering with TAE Academy in 2020, the NSWNMA has successfully enrolled 414 members into the TAE40116 qualification, delivering over 4,000 Units of Competency (UOCs) via a combination of self-paced learning and virtual classrooms. This flexible delivery model has allowed nurses and midwives across New South Wales to meet their training and certification requirements, improving their skills and furthering their careers, while balancing the demands of their clinical responsibilities.
Why TAE Academy?
NSWNMA members have benefitted from the following key aspects of TAE Academy’s approach:
- Flexibility: Tailored learning options that accommodate shift work and personal schedules.
- Personalised Support: Dedicated trainers and coordinators ensure continuous engagement and progress throughout the course.
- Seamless Learning Experience: The TAE Portal offers easy access to all course materials and assessments, providing consistency across all learning modes.
- Proven Success: Over 4000 UOCs delivered and 414 successful enrollments since 2020, demonstrating the effectiveness and reliability of the training programs.
Client Testimonial
“The flexibility and support offered by TAE Academy have been invaluable for our members. With shift work and geographic challenges, it’s essential to provide training solutions that are both accessible and practical. TAE Academy’s tailored approach has allowed us to upskill our workforce without compromising on quality.”
— NSWNMA Representative
Conclusion
Through this successful partnership, TAE Academy has helped the NSWNMA provide its members with flexible, accessible, and high-quality training solutions. As the need for skilled trainers and assessors continues to grow, TAE Academy is proud to support the ongoing development of the nursing and midwifery workforce in New South Wales.
Why TAE training is Essential for Australian Industries
The Australian workforce is in constant need of skilled professionals to meet the demands of various industries. The Certificate IV in Training and Assessment (TAE40122) plays a crucial role in ensuring that trainers and assessors are equipped with the right skills to deliver quality training programs. The benefits of having this qualification extend beyond individuals—it significantly impacts businesses and industries alike, helping to create a skilled, safe, and efficient workforce.
Workforce Development and Industry Relevance
Vocational Education and Training (VET) makes a significant contribution to Australia’s workforce development. According to the National Centre for Vocational Education Research (NCVER), over 4.2 million Australians were engaged in VET in 2022, emphasising its importance in equipping individuals with practical skills tailored to specific industries. The Certificate IV in Training and Assessment ensures that trainers possess the necessary skills to deliver and assess these programs, ensuring industry relevance and compliance with national standards.
Who Benefits from the TAE Qualification?
Industries such as healthcare, construction, mining, and education can all benefit from certified trainers. In the mining industry, for instance, safety training is paramount. Trainers with a TAE qualification can create more effective safety programs and assess workers’ competencies, ensuring compliance with regulations. Similarly, in healthcare, trainers can lead training sessions on patient safety, infection control, and clinical skills development.
Why Your Industry Needs TAE-Certified Trainers
Certified trainers and assessors can significantly improve an organisation’s internal training programs, ensuring that employees are not only compliant but also competent in their roles. Investing in TAE certification is a long-term strategy for improving employee retention, operational efficiency, and overall productivity.
By securing the TAE qualification for your training and development team, your business ensures a well-trained workforce, which is vital for remaining competitive in today’s rapidly changing industries.